Updated – August 4th, 2021
Revolution Hall Updated Covid-19 Policy
Effective immediately, customer entry to Revolution Hall will require either proof of a full course of COVID-19 vaccination, or proof of a negative COVID-19 test taken in the prior 48 hours. Patrons must have a completed COVID-19 vaccination card, with their final dose at least fourteen days prior to their visit, or a negative COVID-19 test result from 48 hours or less prior to their visit.
What forms of proof are accepted for entry?
Proof of vaccination may include a physical card or a photo of a complete vaccination card that matches the patron ID. Proof of a negative test may be a printed or digital test result that matches the patron ID.
What if you are not vaccinated?
Children under 12, who cannot be vaccinated, can show a negative test to attend. People with a medical condition or closely held religious belief that prevents vaccination can attend with proof of a recent negative coronavirus test.
We strongly encourage all customers to wear a mask even if you’re fully vaccinated or have received a negative COVID test in the last 48 hours.
Where does this policy apply?
All indoor and outdoor spaces at Revolution Hall including the Roof Deck and Parkside Patio.
Why is this policy necessary?
Our number one priority is the health and safety of our customers, staff and performers, and these measures are being adopted based on the latest information from health authorities and alongside developments in our industry nationwide.
Where can I get more information regarding COVID-19 vaccination?
If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via getvaccinated.oregon.gov
Where can I get a COVID-19 test?
Starting Thursday, August 12th, we will be providing FREE on-site testing Weds-Sun 4pm-10pm through Curative Health. Please arrive early as test results can take up to 45 minutes.
Or you can find a free testing location near you HERE
What if I lost my vaccination card?
You can request a copy of your vaccination record HERE
What if I have a medical exception and cannot receive the vaccine?
We understand some guests are unable to receive a COVID 19 vaccination due to medical reasons. Therefore, we recommend getting a SARS-CoV-2 PCR test before you head over. We also strongly encourage any guest who has a vaccine medical exception to wear a medical-grade mask while on premise.
Info for Ticket Purchasers
All tickets to postponed and unaffected shows in the future are still ON SALE.
If you are a ticket holder for an event, we are messaging purchasers via email with updates to new dates or show status as soon as that information is available to us. If you have tickets for a postponed or rescheduled show your existing ticket will be honored and the rescheduled date, please check our calendar for updates.
How (and when) do you contact ticket holders about a COVID19 affected show?
Once we work out the logistics with the artist and their management, we will send status and schedule updates to the email address associated with the original ticket purchase. PLEASE CHECK YOUR SPAM FOLDER IN CASE IT WENT THERE! While we are working hard to get all shows rescheduled and customers updated in a timely manner, we humbly request everyone’s patience. Nationwide tours take time to reschedule – it’s like Tetris, only not nearly as fun.
The show I have tickets for was COVID19 postponed to a TBD date, what happens next?
We will work hard to announce the new date when the artist gives us the green light to do so; in the meantime, we ask ticket holders to stand-by and hold on to their tickets. They will be valid at the rescheduled date.
The show I have tickets for was postponed due to COVID19 and a new date was announced. I cannot attend the new date. What are my options?
Once we have messaged all ticket holders the reschedule date, each ticket holder has 30 days from the date of our reschedule announcement to request a refund for their purchase or a gift certificate to our restaurant and bars.
The show I have tickets for was canceled due to COVID19. What happens next?
Once the artist or artist management cancels their show and gives us the OK to message ticket holders, you will receive an email with options and instructions to resolve your purchase. These options include exchanging your tickets for a gift certificate to our restaurant and bars or a full refund to the original purchase method. We will ask you to respond to our announcement within 30 days.
We promise our team is working diligently to contact all ticket buyers as quickly as possible, but we do ask for your patience and we thank you in advance for it.
All ticketing and customer service is available online. If you have a question about an existing ticket purchase, please contact us. Our box office will be closed until the return of mass gatherings is imminent.
If you have a private event booked in the upcoming months, please contact your assigned event manager if you have questions. We are here to help.
Rock ‘n roll is here to stay.
Please stay well, take care of yourself and each other.
We will see you soon.